Terms & Conditions
Any order placed on shop.sscor.com shall be only subject to the terms and conditions set forth herein, notwithstanding any terms and conditions that may be obtained in any order acknowledgement or other form of buyer. Such terms and conditions of buyer shall not bind the Seller (SSCOR, Inc.) unless accepted by it in writing whether or not they materially alter the order. The order shall be governed in all respects by the laws of the State of California.
Federal law restricts this medical device for use by a physician, emergency medical technician, or other medical practitioner. For use by medical personnel trained in suctioning techniques and in the use of medical suction equipment.
New and unopened devices or parts may be returned within 60 days of delivery for a full refund. Batteries cannot be returned for credit unless it is a defective item.
An RMA (Return Material Authorization) number must be used for all returns. Please contact customer service to obtain an RMA number prior to shipping any returns.
Please provide your order number and details about the product(s) involved. We will process your return as quickly as possible. You should expect to receive a refund within 20 business days of your shipment. SSCOR, Inc. will pay the return shipping costs if the return is a result of our error on our part (incorrect or defective item, etc.).
Return of Defective Products
Items contaminated with bodily fluids cannot be returned to SSCOR, Inc. due to federal shipping regulations.
Orders placed on shop.sscor.com can ship to all 50 United States. Shop.sscor.com does not accept international orders at this time.
When placing an order at shop.sscor.com there may be options for free shipping at different times. This option will not always be available and may be used for special offers or promotions. The shopping cart allows customers to use their own UPS or FedEx account number if desired.
Shipping rates are based on current rates through UPS or FedEx.
Please also note that the shipping rates for all items we sell are weight-based. The weight of any such item can be found on that products description page at shop.sscor.com. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
All claims for damage occurring in transit must be made upon receipt of goods. Please save all boxes and packing material. Please contact SSCOR, Inc. regarding these claims. All shipping errors by SSCOR, Inc. must be reported immediately upon receipt to SSCOR, Inc. customer service.
Orders are usually shipped within 48 hours of receipt. If we are temporarily out of stock, items will be backordered and shipped upon receipt.
The prices shown on this web site are as accurate as possible. However, prices are subject to change without notice, except in the case of a product special or promotion with specific ending periods.
Information sent to us through our web site is kept confidential and is not shared or sold to any outside companies. SSCOR, Inc. uses information submitted by the user to further assist and educate our customers on new products and promotions. We appreciate our customers and want to be a valuable resource.
SSCOR, Inc. is dedicated to the security and privacy of your personal information. Personal information shall be protected in a manner equal to its sensitivity and reasonable steps have been taken to protect it from theft or loss.